Manual › Getting started
Installation and activation
Requirements
| Requirement | |
|---|---|
| Windows | Windows 10 / 11 (64-bit, x64), installed from the Microsoft Store |
| Mac | macOS 15 or later, Apple silicon (M1 or later) |
| Internet | Only for license activation and checks. Your media and lists are never sent |
See Requirements in the FAQ for details.
Start with the 14-day trial
The first time you start the app, the "Welcome to ShotList" screen appears.
- Click "Try for free" on the "Trial" card. Polar's checkout page opens in your browser.
- Register your email address and a trial key appears in the browser. No credit card is needed.
- Copy the key and return to the app; it is filled in automatically. Click "Activate".
- One trial key per person.
- Production add-on features are not available during the trial.
- The days remaining appear as "● Trial: n day(s) left" in License → "License Activation...".
After 14 days, the "Trial Ended" screen appears at startup and the app cannot be used until you activate a license. Save your list as a .shotlist file and you can open it as it was after you buy (.shotlist files).
Activate your license
After checkout, your license key is shown in the browser. You can also find it from "Access purchase" in the email you receive after purchase.
- Open License → "License Activation...".
- Enter the key in "Paste your license key" under "Base License".
- Click "Activate".
- "● Activated" means you are done. The plan and the expected "Next renewal" date are shown as well.
A standard license (single-user license) can be used by one person on up to 3 computers.
Move to another computer (deactivate)
- On the computer you are using now, open "License Activation..." and click "Deactivate this device".
- Click "Deactivate" in the "Deactivate License" confirmation. The seat is freed.
- Enter the same key on the new computer and activate.
If you also use the Production add-on, you are asked "Which license do you want to deactivate?":
- "Base + add-on": removes every license on this device (default).
- "Add-on only": choose this to move only the add-on to another device.
You cannot remove only the base license (removing it removes the add-on too).
When an old computer broke and cannot be deactivated
Open the customer page with License → "Manage Your License on the Web" and remove the seat of the device you no longer use. Sign in with a code sent to your email.
How long it works offline
The app normally checks your license about once every 2 days (every 3 hours during the trial). Without an internet connection it keeps working for 20 days after the last check. After that, the "License Check" screen appears; connect to the internet and click "Check now".
Group edition (multi-user license)
For companies where several people share computers, there are group editions for 10, 30 and 50 computers (1 year, renewing automatically). Activation works the same way, and the plan is shown as "Multi-user license". See Pricing.
If you cannot connect
"Connection check..." on the "License Activation..." screen tests the connection to Polar. If activation fails on a company network, see Troubleshooting in the FAQ.